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Login

Login When you have installed the parental control software or app on the child's device, use this login to access your settings in the web portal.

Contact Us

Contact Us In order to answer your questions, we first need to know something about your OS, your PC and the current version of our software. Do not forget to provide your login e-mail if it is different from your sender e-mail here. Fill out the form below and describe your problem exactly. [...]

FAQ Windows Child Control

FAQ Child Control for Windows Questions? Contact Us Password forgotten? When you installed Childl Control, you specified an e-mail address. Directly on the children's PC you can see which e-mail address was used under Options / About (in case you ever forgot this). You can reset your password [...]

Errorcode

Received Error Code? We are sorry that our software caused an issue. Please find below a list of known error codes. Still facing issues? Contact us! Error #103 This error means that the entered password could not be checked online (e.g. if the account already [...]

No Devices

Login ok, but no devices found :-/ Login and password were entered correctly. However, no installation could be found on a Windows PC or Android smartphone. Please reinstall the program or the app on the child device. After the successful installation on the device, please try to log in again. Downloads [...]

Unblock expired

Link expired :-/ You have clicked on a link which has already been expired. Please login to Web Portal to manage unblock requests manually. LOGIN PORTAL

Contact Us

Contact Us In order to answer your questions, we first need to know something about your OS, your PC and the current version of our software. Do not forget to provide your login e-mail if it is different from your sender e-mail here. Fill out the form below and describe your problem exactly. [...]

Privacy Policy App

Privacy Policy Chico Browser App Chico Browser is a service of Salfeld Computer GmbH, Germany, later in here referred to as "Salfeld", "we", "us". This Privacy Policy describes how we collect, use, store and transmit your personal data. We reserve the right to change this Privacy Policy. Every change will be published on [...]