This policy applies to customers who use products and service of Salfeld.com, a brand of Salfeld Computer GmbH, Stuttgart, Germany, hosted on www.salfeld.com, and is effective as February, 10, 2006.
1. Privacy Statement of Salfeld Computer
Your privacy is important to Salfeld Computer GmbH (“salfeld.com” or “salfeld.de”). We want to make sure that you have a positive buying experience and hope to welcome you back many times for your software purchases. We have created a set of privacy rules for ourselves in order to guarantee your privacy when shopping via Salfeld Computer’s services. All employees are required to abide by this policy. Certain information is necessary in order to fill your order and authorize your payment – however we do not collect or store information that can be used to personally identify visitors to our Web sites without their consent. Personal Data is information that can be used directly or indirectly to identify a living individual. These personal data include information like your name, address, telephone number and e-mail address. Information that does not have any relation to your real personality (e.g. often-visited Web sites or numbers of users of one site) do not have the meaning of personal data.Our Web sites include links to third party Web sites that are governed by their own privacy statements, and we are not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information.
2. About Salfeld Computer GmbH
Modern information and communication technologies play a fundamental role in the activities of organizations such as Salfeld Computer GmbH which operate on an international level. Based in Reutlingen, Germany, our principal activity is Electronic Security Software Distribution Services. We act as a developper and vendor of software products. We process orders and payments. By ordering software products through our system the vendor’s End User Licence Agreement (EULA) shall govern the use of the software. This EULA is included in the software or mentioned on the software Web site. Protecting your privacy and your personal data is an important aspect of the way we create, organize and implement our activities on-line and off-line. Our main purpose in collecting and using your personal information is to fulfill your order. We will not share, sell, or rent individual personal information with anyone who is not involved in the process of managing your order except as defined in section 6 “Sharing” of this policy.
3. Purpose Specification and Data Collection
You can access our Web site home page and browse our sites without disclosing personal data. We collect, store and process your personal data only to process our service, and in particular, to fill your order, authorize your payment and to maintain our ongoing customer relations. We collect personal data that you provide upon registration, order, survey, competition, or other forms, as well as by e-mail. When you place an order through any of our sites, we collect your name, e-mail address, mailing address, credit card number, and expiration date, or, for certain types of payments, your bank account data (payment data). This allows us to protect against fraudulent credit card use, process and fill orders, and provide notification of order status to you. If we have trouble processing an order, this contact information is used to get in touch with you. If you send us correspondence, including e-mails and faxes, we retain such information in the records of your order. We will also retain user service correspondence and other correspondence from us to you. We retain these records in order to measure and improve our Customer Service, and to investigate potential fraud. We may, over time, delete this records as permitted by law. When you visit our Web site we automatically receive and record information on our servers from your browser, including the IP (Internet Protocol) address of the Web site linked to our service, your IP address, the date and time, and information about the page you requested. This information is not used to identify you personally. It is stored for the purpose of security and to provide better service to you. We may aggregate personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing, promotional, and other purposes. We do not disclose to these entities any information that could be used to identify your personally.
We invest in protecting your information by utilizing state of the art security technologies. We have implemented technology and security policies, rules and measures to protect the personal data that we have under our control from: unauthorised access, improper use, alteration, unlawful or accidental destruction, and accidental loss. All order information is transmitted using the secure (encrypted) HTTP protocol according to the current SSL standard, which encrypts all of your personal information including name, address and credit card number. 128 Bit encryption ensures that no one can access or use personal information in an unauthorized manner. Your information is stored on our system, which is protected by sophisticated firewall systems. All employees who have access to your personal data are bound to silence with regard to third parties (this also covers cooperation with credit card organizations and other financial institutions).
5. Privacy Protection of Children
Our service is not suited for children under the age of 13. We operate our service in compliance with the Children’s Online Privacy Protection Act and do not knowingly collect, store or use personal information from youths under the age of 13. We do not permit them to use our services without the consent of a parent or guardian.
We will not share, sell, or rent individual personal information with anyone else except as defined in this section “Sharing”: We have your consent to share the information; We respond to subpoenas, court orders, levy, attachments, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action; or we believe that your actions violate applicable laws, or any usage guidelines for specific products or services, or threaten the rights, property, or safety of our users/ vendors, or others. Please note that we do not share your credit card or specific payment information with any party outside the payment processing service, except when required by law.
7. Update of Your Personally Identifiable Information
You can correct or change the information collected during the order process at any time before you submit your order. Currently, we do not offer users an automated option to completely delete personal information submitted for the purpose of fulfilling an order. If your personally identifiable information changes (such as your zip code), or if you no longer desire our service, we will endeavour to provide a way to correct, update or remove your personal data provided to us. This can usually be done by contacting Customer Service.
8. Notification of Changes